This is what you came for!

Ensure the stability, keep your systems running and prevent downtime using our Strapi Maintenance Support service and stay ahead of problems at all times. Also, get expert assistance and the top-notch developers working on Strapi database support for your business. 

Maximize uptime, Minimize downtime
Strapi Maintenance & Support
Strapi Basic
Support
  • License-related issues
  • Billing-related issues
  • Cloud-related issues
Strapi Standard
Support
  • Guidance to Admin Panel & Strapi backend
  • Guidance around implementation
  • Assistance in maintaining the code base
  • Creating GitHub bug reports
  • Best practices advice for deployment
Strapi Premium
Support
  • Modification for Admin Panel & Strapi backend
  • Assistance with Strapi version upgrades
  • Best practice advice for deployment
  • Best practice advice for content modelling structures
Strapi Community
Support
  • Community platforms
  • Resource center
  • Strapi v4 & v3 documentation
  • Tutorials
  • Video library
Fueling your success with our expert resources

We are committed to providing you a service that caters specifically to your business needs. For your Strapi Support, we will allocate front-end and back-end Strapi developers, DevOps and QA engineers.

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For end-to-end Strapi Maintenance Support
Our workflow

  • 1. Initiation of Ticket

    The client will initiate the tickets by assigning them to the team based on pre-discussed terms.

  • 2. Defining Priorities

    The support team will prioritize the tasks after reviewing the tickets and set targets to be achieved.

  • 3. Client Review

    The client team and the support team will review the approach and ensure that both are on the same page.

  • 4. Resolving Tickets

    The support team starts working on resolving the tickets including QA testing to ensure there are no errors.

  • 5. Client Approval

    The client will go through the solution post which they will provide approvals and close the ticket.

  1. 1. Initiation of Ticket

    The client will initiate the tickets by assigning them to the team based on pre-discussed terms.

  2. 2. Defining Priorities

    The support team will prioritize the tasks after reviewing the tickets and set targets to be achieved.

  3. 3. Client Review

    The client team and the support team will review the approach and ensure that both are on the same page.

  4. 4. Resolving Tickets

    The support team start working on resolving the tickets including QA testing to ensure there are no errors

  5. 5. Client Approval

    The client will go through the solution post which they will provide approvals and close the tickets

What sets us apart?

We live and breathe digital experience which is why we’re the best in business.

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10+ successful projects

Our clients have always received exceptional results with their business being driven to success through our efforts.

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5+ years of experience

Our clients have always received exceptional results with their business being driven to success through our efforts.

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In-house development

Our clients have always received exceptional results with their business being driven to success through our efforts.

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Flexible hiring approach

Our team is in-house and they are fully dedicated to fulfilling all of our clients’ needs religiously.

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Multi-domain expertise

We don’t have any rigid terms of contract. You pay for what you get and for how long you avail our services.

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Service Level Agreement (SLA)

Our services are guaranteed to meet the highest standards of quality with prompt and timely deliverables.

Strapi Support Plans

Discover your perfect match by choosing from these support plans below!

Standard Support
24X7 Premium Support
Definition
Assisting clients with their projects, infrastructure, Strapi apps, bug fixes, troubleshooting, and ongoing development.
Assisting clients with standard support issues along with round-the-clock support for critical situations.
Response time
1-3 business days based on the severity of the issues.
1 hour to 3 business days based on the severity of the issues.
Resolution time
The resolution of the issues depends on the task assigned.
The resolution of the issues depends on the priority of the tasks assigned.
Service hours
Standard 8x5 (8 hours, 5 days a week)
24x7 availability for critical issues and standard 8x5 availability for all issues
Skills & resources
Strapi frontend, Strapi backend, QA, and DevOps.
Strapi frontend, Strapi backend, QA, DevOps, a project manager, and an emergency response team.
Pricing
Get a quote
Get a quote
The Ultimate FAQ Handbook

We are always Q&A central so you can feel free to reach out and ask us anything. Meanwhile, below are the answers to some of the most common queries. 

  • YES, Strapi is headless so you can have multiple heads, multiple frontends, and multiple pages.
Looking for something else?

You can also check out the related services.

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Sharpen your mind!

Immerse yourself in our cutting-edge industry knowledge and stay updated with everything latest on Strapi and headless.

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The Future of Digital Experiences: Emerging Technologies and Innovations
  • 04 July 2023
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The Role of Content in enhancing Digital Experiences
  • 05 July 2023
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Let’s build greatness together!

Finding the perfect fit!

We would love to help you out in choosing a service best suited for your business. Please fill out the below form!